Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

April 22, 2007

Q. I am getting a popup telling me that my computer is infected with spyware. Is this really true, and should I be concerned about it?

A. Is it really true? Maybe. Should you be concerned? Yes definitely, but probably not for the reason you may think. Here is some good advice. NEVER, and I mean NEVER fall for spyware tricks using phony pop up messages in your browser or otherwise. No legit anti-malware software program will ever do this.

(See the end of this article for the definition of spyware, adware, and malware. Herein, all will be referred to as malware.)

The only way to find malware on a computer is to run a special program, and none that I am aware of can do this scan quickly. Therefore, any pop up that tells you that you have spyware on your computer should be considered bogus unless it it an alert from a known, installed anti-malware program. Contrary to what many seem to believe, just because something is found on the Internet does not mean that it is true.

Many of these rogue programs will actually install malware on your computer, the very thing they are pretending to remove. Some install malware, tell you that you have it, then try to sell you a product that will remove it.

Some have more devious purposes. They can include key-loggers that will try to capture your usernames and passwords. They may send you to a phony web site and entice you into downloading more malware. There are so many of these phony anti-malware programs that it is difficult to keep up with them. But there is a website that is trying to and doing a pretty good job of it. Click HERE to see a pretty current list of many the known  rogue anti-malware products. You will be surprised how many there are.

I can personally attest to two very good free anti-malware programs that I use regularly. "AdAware" and "Spybot Search and Destroy." One of the best, highly rated commercial programs is called SpySweeper from Webroot. Also, the latest versions of OneCare, Norton's, McAfee and other well known security suites also contain legit malware protection programs.

Unlike anti-virus or firewall programs, it is a good idea to use more than one anti-malware program as no one ever seems to find or remove all the various kinds of bad programs that bombard your computer.

In short, if you get any kind of warning from any program, especially one pretending to be anti-malware, that you have not installed, ignore it and try to delete it.

Spyware: Spyware is software that sends information about your Web surfing habits to its Web site. Spyware is usually installed without the user’s knowledge or explicit permission in combination with a free download. Screen savers, greeting cards and games are among the worse for this practice. A good rule of thumb: Be alert if it looks real good and is free.

Adware: Adware is any software application or program in which advertising banners are displayed or Pop-up windows appear while the program is running. Adware is considered "spyware" and is installed without the user's knowledge. It typically displays targeted ads based on words searched for on the Web or derived from a user's surfing habits that have been periodically sent in the background to a Web server.

Malware (Malicious Code): Malware is a catch-all term used to refer to various types of software that can cause problems or damage your computer. The more common classes of program referred to as malicious code or malware are spyware, adware, viruses, worms, trojans, macro viruses, key-loggers and backdoors.

Click HERE to view or download as a Microsoft Word document

Disclaimer:

The materials in this site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, I disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. I do not warrant that the functions contained in the materials on this site will be uninterrupted or error-free, that defects will be corrected, or that any site or the servers that make such materials available are free of viruses, spyware, adware, or other harmful components, although all efforts have been made to assure that they are. I do not warrant or make any representations regarding the use or the results of the use of the materials on this site in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.