Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

May 6, 2007

Q. Recently while trying to clean the monitor with a tissue  it became scratched. I didn't think tissue could scratch like that, but it sure did. Is there any way I could remove those scratches, or at least make them less noticeable?

A. Assuming your monitor is a CRT type and not a flat panel, I too find it odd that a tissue scratched the glass font. But, since it obviously did, I would suggest that you check with an eye care center and check into a product they use to eliminate scratches on eyeglasses. I recently saw this type product advertised at an eye care center at a large mall. If it works on eye glasses I suspect that it will also work on a CRT monitor.

Q. When I removed a program, the uninstall process asked if I wanted to save several things. It suggested this would be a good idea so I said OK.

There are no more listings of this program remaining in the add-remove list, but when I search for it 5 or 6 files show up. One says it's in Program Files, but when I look there, I don't see it.

A. Programs typically do not remove all remnants when removed or uninstalled. If the program is well written, it will only remove what it originally installed or created itself, and will never remove anything that the user has saved or created without asking first.  Apparently, it did ask you and you chose to keep some information so you shouldn't be surprised that there are still things left even if you cannot easily find them.

If you wish to delete these, you can do so directly in the search window where you found them. Just right click them and choose delete. Possibly you cannot see them otherwise as they may have their attributes set to hide them or may be in a hidden folder.

I doubt they will cause you any problems if they remain, but neither should they cause any problems if you were to delete them.

Q. I have Microsoft Office 2003 installed and thought that Word was supposed to open and read WordPerfect files, but it doesn't. Why not?

A. In order for Word to read WordPerfect files, the WordPerfect filter has to be installed. Here's how to install the WordPerfect filter so you can open WordPerfect files in Word.

  1. Exit all programs.
  2. Click Start, click Control Panel, and then double-click Add or Remove Programs.
  3. In the Currently installed programs list, click Microsoft Office Word 2003 and then click Change. The Configuration Wizard opens.
  4. On the Maintenance Mode Options page, click Add or Remove Features, and then click Next.
  5. Then on the Custom Setup page, select the Choose advanced customization of applications check box, and then click Next.
  6. On the Advanced Customization page, click the plus sign (+) next to Office Shared Features.
  7. Click the plus sign (+) next to Converters and Filters
  8. Click the plus sign (+) next to Text Converters.
  9. Click the arrow next to either WordPerfect 5.x Converter or WordPerfect 6.x Converter, and then click Run from My Computer.
  10. The file format converter is installed.

  11. That should do it and you should now be able to read and save documents in WordPerfect format.

Click HERE to view or download as a Microsoft Word document

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