Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

June 3, 2007

Q. Outlook Express is taking longer and longer to open. What can be causing this?

A. There are several possible causes for this, but the most likely is related to the "AutoComplete" feature in Microsoft Internet Explorer and Outlook Express. First, a little explanation of this feature.

Microsoft explains it like this:

"Internet Explorer includes a feature called AutoComplete that keeps track of information that you've recently typed, such as Web site addresses, information in forms, and search queries. As you type new information, AutoComplete tries to anticipate what you are typing and offers possible matches. You save time because you don't have to type in the full information—just select AutoComplete's match and go!"

Although this specifically mentions Internet Explorer, it also affects the operation of Outlook Express.

If the AutoComplete list becomes very large or corrupt, Outlook Express can take a very long time to open. The quickest, and possibly the best way to correct this problem is to completely delete the AutoCorrect lists.

Since there is no viable way to easily edit these lists, entirely deleting them is probably the best option. If you do not use the AutoComplete feature, you can turn it off, thereby automatically deleting the lists. Here's how.

On the Internet Explorer Tools menu, click Internet Options.  This can also be accessed via the Control Panel. (Click Start, Control Panel, Network and Internet Connections, then Internet Options). In the Internet Options box, click the Content tab, and click the AutoComplete button. The AutoComplete Settings dialog will appear.

To turn AutoComplete off and delete the AutoComplete list, un-check all three boxes, "Web address", "Forms", and "Usernames and passwords on forms".  Click OK, and OK  and the problem with the slow opening of Outlook Express should be fixed.

If you use this AutoComplete feature, like it and want to continue to use it, then don't disable it here. Instead, open the Internet Options dialog again, per the steps above, and click the General tab, then in the Browsing history section, click the Delete button and this dialog appears.

Here you can choose to delete the separate items or choose to delete them all. For sure you want to delete the bottom three to fix the Outlook Express problem. If you are not using a dialup connection, also delete the Temporary Internet files. They really do not provide any real advantage when using Broadband connections.

Deleting the cookies will depend on what you are using them for and what may be stored in them. Of course, there is no way that this information will be known to you.

Here's an example of what is stored in a cookie that may be useful to you. If you use "My Yahoo" as your default home page, then the username and password to access this page is stored in a cookie. Other pages that require you to enter a username and password MAY or may NOT use cookies to store this information. If you know all your usernames and passwords, as you surely should, then delete the cookies too.

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