Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

August 26, 2007

Q. Why does my computer say that my printer has lots of ink and yet it is empty?

A. Because it is easy to fool the ink reserves as reported on the computer. On inkjet or bubble jet printers, there is no actual device in the ink cartridges that measures the level of the ink. Here's how the ink levels are calculated.

The printer manufacturer knows from actual testing about how many normal (full single spaced and partial) pages on average to expect from a cartridge. Let's say, for this example that this amounts to 200 pages. When a new cartridge is put in the printer, this is detected by the software on the computer, and it sets its indication as being full.

When you start to print, the number of pages is counted. Again, in this example, when about 100 have been printed, the software calculates that you should have about 50% of the ink left, and indicates it as being half full. This is a calculated guess, an estimate based on many variables, and nothing more. And, to be sure, the amount of ink indicated to be left is biased on the side ink seller. If you replace the cartridge when there is still considerable ink left in it, only the ink seller benefits.

Now, if for some reason, this used cartridge is removed and then replaced, the computer assumes that it is a new cartridge, resets the number of pages printed to zero, and the level to full. This is why the ink levels indicated can much different from the actual levels.

Likewise, if the pages you printed were only half pages, or double spaced, or all color and no black or vise-versa, the amount of ink used may be far more or less than if they were the normal multi colored "average" pages. So, the levels reported on the computer are not an accurate indication of the actual levels in the cartridges. Sometimes, they may not even be a good guess.

You should only use the ink level as reported on the computer to be a VERY CRUDE indication of what is actually in the printer. Never assume that because the computer says it is empty that it actually is, and conversely, don't assume because the computer says it is full, that it actually is. 

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