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DADDY BOB'S COMPUTER Q & A
October 14,
2007
Q.
When I try to type in Microsoft Word, the
cursor moves across the page, but nothing is
visible. This started happening after my
Grandson was playing some games on the
computer. How can I fix this?
A.
I suspect that some of the default colors
have been changed causing the text
color in Word to be the same as the background.
If the background is white, and the text
color is white, then the scenario you
described will exist. Try changing the
text color in Word, and I believe the
problem will be corrected.
However,
you will have to change the text color in
the default Word setup file, usually called
default.dot, or it will revert back to what
it was before you changed it. This default
file controls the settings that are used
Word opens. Here's how to change the default
text color.
In Office
2000, XP, 2002, and 2003, open Word then
click on Format then Font. Set the font
color you want to be the default, Automatic
is recommended. Then click the Default
button at the bottom left of the dialog to
make it the default setting.
In Office
2007, Open Word and click the Home tab.
Press CTRL+D, set the font color you want to
be the default, Automatic is recommended.
Then click the Default button at the bottom
left of the dialog to make it the default
setting.
Q.
My computer started re-booting for no reason
last week, and now every time it starts up
it gets part way through then re-boots over
and over again. What's wrong?
A.
Well, it could be many things that
cause this, but the first thing I would
check is the RAM memory. Defective RAM could
definitely cause the computer to re-boot for
no apparent reason.
Turn off
and unplug the computer, open the case and
find the DIMM memory strips. If you are not
sure what the DIMMS (Dual Inline Memory
Modules) look like, then you best stop and
find someone that does.
Assuming
you do know what they look like, and there
is more than one DIMMS installed, try
removing one of the them. Restart the
computer and see if the problem continues.
If it does, turn the computer back off, and
re-install the DIMMS you removed, and remove
another one. Restart the computer and
observe it.
Continue
doing this until the computer functions
normally and bad DIMMS has been determined.
Then just replace the defective DIMMS with a
new, like one. If you are fortunately, no
other damage relating to defective memory
will have been done.
If the
problem is not caused by defective memory,
then here is one more thing you can try. In
XP right click My Computer and select
Properties then the Advanced tab. In Vista.
Right click Computer, select Properties,
then Advanced System Settings.
In all
versions, click the Settings button in the
Startup and Recovery section. Uncheck the
"Automatic restart" option, then OK twice to
close the dialog.
Next time
the problem occurs, you should get a blue
screen with all sorts of information on it.
Make a note of what it says even if it looks
like gobble de goop to you. Then find
someone that understands what it said to
help you fix it. |
