Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

October 21, 2007

Q. I recently switched to a broadband connection, but when I start Outlook Express, I still get the option to sign-on using my old dial-up connection. How can I turn this off?

A. There are a couple of things to check. Open the Control Panel, select Network and Internet Connections, then Internet Options, then the Connection tab. This dialog will be displayed.

In the center of this dialog you have 3 choices. If you will never be using a dial-up connection, check the first one. If you may use both a dial-up and a broadband connection, check the middle one. Click OK to exit.

Then open Outlook Express. Click Tools then Accounts. Click the Mail tab and highlight the account name. Click the Properties button, then the Connection tab, and this dialog will display.

Then uncheck the box in front of "Always connect......". Click OK and you should no longer get the dialog about signing on with your dial-up account.

If you have more than one email account you will have to repeat this for each account.

Q. Please tell me again how to see graphics that show only as a box with a red X in an email.

A. This is a question I get frequently. I have tried to answer it previously HERE. However, there may be another reason that was not covered there.

If this is a problem from one or two people, but all others come in OK, then the problem is probably with their email settings, not yours. What may be happening is that they are not sending you the actual picture, but a link to it.

Since the picture resides on their computer and you do not have access to it, all you are getting is the link. You need to tell the person that is sending you the red "X" to fix his settings like this.

Open Outlook Express, select Tools, then Options. Click the Send tab In the Mail Sending Format section, then click the "HTML Settings" button. Click the box in front of "Send picture with messages". Click OK, then OK. Once this setting has been changed on their computer, they should no longer be sending you the red X instead of the picture.

Click HERE to view or download as a Microsoft Word document

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