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DADDY BOB'S COMPUTER Q & A
November 30,
2008
December 7, 2008
Daddybob Note: I'll be
taking a little vacation to attend my
father's 100th birthday party so I've
combined two weeks articles into one.
Q.
I have a couple of problems with Internet
Explorer that may be related. Lately, it has
started to open very slowly, and often
closes soon after it opens. What could be
causing this?
A. It
could be many things, but I'll cover a three
of the more common causes.
First,
there is a known problem relating to the
phishing filter in IE-7. When visiting
certain web pages, the Phishing Filter may
increase CPU usage while evaluating the page
contents and the system may become slow to
respond. This affects only Internet Explorer
7 running on XP with SP-2. Microsoft has an
update to correct this problem in their
KB928089
article. This update is automatically
installed with service Pack 3 so if you
already have installed XP SP-3, this
probably isn't your problem.
Next,
there have been reports of slow Internet
Explorer opening relating to the toolbars
installed. The Google Toolbar V5 seems to
have big problems with Vista SP-1 in many
cases, causing Internet Explorer to take up
to several minute to open. Other toolbars
can also be problematic. The easiest way to
detect this problem is to temporarily
disable the toolbar.
Toolbars
seem to get installed when other programs
are installed. Installing them is the
default action unless the user chooses
specifically to not install them. Adobe and
Sun do this with almost all their free
products. Many are installed by
manufacturers on new computers. Dell is a
good example of this.
I
personally do not use any toolbar since they
take up space on the browser screen that I
would rather have used to display the page.
I have seen computers with as many as 5
toolbars installed taking up nearly half of
the visible page. If you find that a toolbar
is a must have, then by all means, limit the
toolbar to only one at a time.
To
disable a tool bar, open Internet Explorer 7,
and right click just to the left of the
Home icon. All the toolbars that are
installed will be listed and those active
will be checked. Uncheck them all, close
Internet Explorer, then re-open it and
observe the time required. If the slow
opening is fixed, then one of the tool bars
is the problem. If you absolutely must have
a toolbar, enable the one of them you prefer
and re-open Internet Explorer to be sure it
wasn't the one causing the problems.
You can just leave the unused ones set
inactive, or go to the Control Panel's Add
or Remove programs and uninstall them.
Another
frequent cause has to do with the Add-ons in
Internet Explorer. Although you may not
think that you have add-ons, you probable
do. Here's how to troubleshoot the Add-ons.
With Internet Explorer opened, click on
Tools, Manage Add-ons then Enable or disable
add-ons. This dialog will open.
In the
space labeled "Show" be sure that "Add-ons
currently loaded in Internet Explorer" is
selected.
Select
the items one at a time and click the
Disable button, then click OK. You will get
a message that Internet Explorer may have to
be restarted for these changes to take
effect. Close Internet explorer, then
re-open it. If the slow opening problem
still exists, repeat the steps above to
disable another.
Since
more than one Add-on can be causing
problems, you can leave those previous
selected disabled until the culprit has been
detected. Then go back and re-enable the
others if you believe them to be needed one
at a time.
One item
known to have problems is called "JQSIEStartDetectorTmp".
It is installed with some older versions of
the Java runtime module.
Another
one that has caused me considerable
problems by crashing the browser, usually
shortly after it opened is the plug-in from
PayPal. It is supposed to make entering your
details and purchasing things easier, but it caused me major problems on my Vista
Home Premium computer. |
