Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

February 22, 2009

Q. How can I move all my email addresses and messages from an old computer to a new one? I use Outlook Express.

A. This is something that is often desired, but not made very easy by Microsoft. If you try to export the messages, the only choices you are given is to export them to Microsoft Outlook or Microsoft Exchange. Microsoft is trying its best to get you to upgrade from their free Outlook Express to one of their paid email programs. However there are ways around this limitation.

Microsoft has a knowledgebase article (270670) that tries to explain this process, and they say it is for beginner to intermediate computer users.  They seem to make it a lot more complicated that it needs to be, so I'll try to explain it and make it easier to do for the average user.

What we will do is locate the folder where all the email is stored, copy it to an external device, and then simply restore it to the new computer. The address book is even easier to move.

First, we have to locate the mail storage folder. It is buried nine folders deep in the hierarchy of the file system with some of the folders having weird names that will not be the same for all computers.

To get its location, open Outlook Express click on Tools, then Options, then the Maintenance tab.  Click on the Store Folder button and although the location will be displayed, it will be truncated and impossible to read as displayed. Click on the location, start copying it at the beginning, cursor right and copy its entire length, It will be something like this: C:\Documents and Settings\Owner\Local Settings\Application Data\Identities\{AF2CE56C-5333-425B-BA0B-AC18C3EE8567}\Microsoft\Outlook Express.

Locate and open that folder, you will find files there with the names corresponding to the folders you have in Outlook Express with .dbx extension. Copy the entire contents of that folder to a removable device like an external USB drive, CD, network drive, thumb drive, etc.

I would suggest that you do not use a CD unless there is no other choice since any file copied from a CD will automatically have the read only attribute set. Files will have to be copied from the CD to the new computer and then have the read only attribute reset before they can be imported by Outlook Express.

Now to copy the address book, open Outlook Express, click on the addresses icon, highlight Main Identity, click File, Export, Address book (WAB), and choose the external drive you want to use to save the address book. Give the file a name and click Save.

NOTE: The above saving of email messages and contacts has to be done for each identity if there has been more than one created.

To import all the messages on the new computer, open Outlook Express, select File, Import, messages and choose Microsoft Express 6 (or whatever version you exported from if different than 6) and click Next. Check the little box in front of Import mail from an OE6 store directory and click Next. Locate the external device where you previously stored your messages, click Next and your messages will be transferred. Depending on the number of messages this could go very fast or take some time to complete.

To import the address book, click File, Import, Address book, locate where you save it previously, click Next and the address book will be imported.

Now, configure the email accounts on the new computer and you should be all set up with an exact setting on the new computer that you had on the old one.

The process is similar in Vista but since there are no identities with Windows Mail, the save and restore is done for each user on the computer. To find the location of the email store folder, open Windows Mail, click Tools, Options, Advanced, Maintenance, and then Store folder. The process is then similar to with XP with one exception. The contacts are exported in .csv files (Comma Separated Values) instead of the wab (Windows Address Book) .format.

Windows 7 will have no email program included like previous versions of Windows. The free email program from Microsoft designated to be used with it is called Live mail and is downloadable as part of Microsoft's Live Essentials. I cover more on that when Windows 7 is released.

It should also be noted that Windows Mail, and Live Mail provide for importing from previous versions to allow upgrading without losing your email and contacts.

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