Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

January 24, 2010

Q. Why is it that occasionally when I print a page like a PDF document, it looks like gobble-de-gook? After I click on print, I wait until the little graphic indicates it has been sent. Does that mean the printer has the info and I can go to another page?

A. Before anything can be printed, the computer sends information to the printer telling it how to set up, format the pages, etc. It then has to interpret the data which is just a stream of ones and zeros being sent to it. This is the function of the printer driver, and each printer has its own specific driver. If for some reason, and there can be many, this preliminary data is not sent or received correctly, then the data is misinterpreted and you get gobble-de-gook. Usually, re-sending the print job cures this problem.

Probably the most common cause of this problem occurs when the printer is turned on after being off, and data is sent to it before it has had time to initialize completely causing it to miss something.

Documents or other data to be printed is formatted for printing and stored in a buffer called the print spooler** (usually an area on a disk) by a fast processor and retrieved and printed by a relatively slower printer at its own rate. As soon as the fast processor has written the document to the spool device it has finished with the job and is fully available for other processes. One or more processes may rapidly write several documents to a print queue without waiting for each one to print before writing the next.

Spooler or print management software may allow priorities to be assigned to jobs, notify users when they have printed, distribute jobs among several printers, allow stationery to be changed or select it automatically, generate banner pages to identify and separate print jobs, etc.

When printing a PDF file using Adobe Reader, once the indicator shows the page has completed, you can close the page and it should finish.

There is one setting that will turn off the spooler and make the computer print directly to the printer which will make the printing much slower and not allow you to leave the printing page. This not the default so it is probably not selected but just in case, here's how to check it.

Open the Control Panel, click on Printer and other hardware, then Printers and faxes. Right click on your printer and choose Properties. From here on, each printer will be slightly different, but there is probably a Advanced tab. Clicking it will open a window where there will be a choice to use the spooler or print directly to the printer. Be sure that printing directly to the printer is not selected.

Printer drivers and spoolers offer many other possible settings like printing the last page first so the pages will be in the correct order when printed on an ink jet type printer. Fortunately, most have a default button that will reset everything to its default settings should any change you make not be what you wanted.

** "Spool" was originally an acronym for Simultaneous Peripheral Operations On-Line although some it also can refer to Simultaneous Peripheral Output On Line.

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