Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

April 2, 2006

Q. If we stop sending and opening email attachments will we stop spreading most computer viruses? Why couldn’t we just cut and paste the information or pictures we want to send into our email?

 A. Since most people reading this are using Outlook or Outlook Express as their email program, I’ll keep my answers relative to them. If you use a different email program, then you will have to relate these comments to your specific email program.

 I could answer this question with a simple yes, BUT to qualify that yes, my response will get quite verbose. (Verbose: A word I learned from playing the text adventure game “Zork - The Great Underground Empire", on the Commodore 64. If you don’t know what a “text adventure” game or the Commodore 64 is, then you probably weren’t around computers in early 1980’s.) 

If the only things one wanted to send via emails were plain text and pictures for viewing, pasting (embedding) them directly in the email would certainly prevent almost all propagating of malware. Here comes the BUT… that has some problems.

In order to receive an embedded picture in an email, the receiving person has to have their email set in such a manner to allow pictures to be received. Many people have their email set to receive ONLY text, (Tools/Options/Read all messages in plain text), regardless of how it is sent, so they wouldn’t see the pictures. They could also have it set to “Block all images”, (Tools/Options/Security) the default setting with XP SP-2, and not see the pictures.

 Blocking pictures embedded in an email is important, and a setting I highly recommend. Here’s why.

Emails containing pictures are in HTML format, and that is the basic language of web pages. This means that the email is really just a web page, and the pictures that are included may not actually be in the email itself. The email could just contain a hyperlink to the picture.

 The pictures could be located on a server anywhere in the world. When your email is opened and tries to display the picture, a request for it is sent to the server where the picture is stored. In order for the server to know where to send back the requested picture, your return address is sent with the request. All this is fine, and the picture will be displayed. BUT….

 If the server where the picture is located is a “bad” server, your address could be used for purposes other than just sending you the picture. Your email address could be put on a spam list as a verified active address, opening you up for more unwanted spam. All kinds of other devious tricks can also be done without your knowledge. Microsoft therefore tries to prevent this from happening by turning off the picture display in emails by default.

 With this option set, you can click on the bar that appears just above the message to allow the pictures to be displayed on a case by case basis. If the email contains something that you want to see, and you are sure it is from a reliable source, just click this bar, and all the pictures in the email will display, providing they were actually sent.  The sending person has to have their email set to allow the sending of pictures. This means that they are sending in HTML format, and have the option to “Send pictures with messages” checked. (Tools/Options/Send/HTML Settings/Send pictures with messages)

 Now, assume that all the above were set correctly to allow the sending and receiving of embedded pictures. Suppose the picture being sent (embedded in the email) was in high resolution, intended for something other than viewing on the computer screen. The high resolution of the picture would be reduced to that of the email, generally quite a bit lower, possibly making it unusable for anything but viewing.  Attaching the picture as a file won’t change the resolution.

 Other than pictures, even copying and pasting text could have problems. If the text being embedded had any special formatting like color, bold, italics, indentation, etc, the formatting would be lost if the receiving person was set to receive “Plain Text” only. Even if the sender and receiver had everything set correctly, if the text to be sent was in a preformed document like an invoice, or something like a PDF document, embedding it would not be practical even if it were possible.  

OK, getting back to the original question. If the only thing sent via email was in plain text, copying and pasting (embedding) the text would prevent malware from being spread. If the embedded picture was sent from a properly configured email program, and the person receiving the picture had their computer configured to receive embedded pictures, spreading of malware would be greatly curtailed.

 However, embedding formatted text or pictures in an email, in many cases, is not practical even if it were possible. The spreading of malware can be related to an old saying I once heard about the automobile. “Most accidents can be attributed to a loose nut holding the steering wheel.”

 The best defense against getting or passing on malware is using good judgment when displaying pictures or reading and opening attachments. Anti-malware suites help, but ultimately, it is the “nuts holding the steering wheel” that bear the greatest responsibility for receiving and spreading malware.

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