Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

August 20, 2006

Q. Ever since I did a reinstall of XP, when the computer boots up I get an extra screen with duplicate items on it asking me which version I want to use. How can I get rid of this extra, useless screen?

A. This can occur anytime an operating system is upgraded. This is to facilitate something called "Dual Booting", which allows the computer to be booted up in the different operating systems. However, sometimes this will occur when the same operating system is reinstalled. In this case, it serves no purpose, and can be eliminated.

This can be corrected by editing the Boot.ini file directly, but this is risky, and there is a much easier, better way. Here's how:

1. Click Start, then Run
2. Type in msconfig and click OK
3. Click the Boot.ini tab
4. Click the "Check all Boot Paths" button

If there is a duplicate boot path, you will be given the choice to remove it. Just don't remove both.

Q. I have an old program that doesn't run well with XP. I seem to remember that there is a way to make it run under an older operating system setup. Can this be done and if so, how?

A. What you are referring to is what XP calls "Compatibility Mode". To allow any executable program, that is one ending with a .exe extension, to run using another version of Windows, follow this procedure.

Find the executable file that is used to start the program in question. In my example below, it a program called CapSnapper.exe. Right click on it, and select Properties.  Click the Compatibility tab and you will get this dialog.

Here you can choose any operating from Windows 95 to 2000. You can also choose to set the color depth to 256, screen resolution to 640 X 480, etc. Once this has been set, anytime you launch this program it will open using the configuration you have set here.

Q. When I open Internet Explorer and click on Favorites, there is an item there called Links. Every time I delete it, it comes back automatically. How can I delete this and keep it deleted?

A. The favorites list in this case gets information on the links from the top menu, so if you remove it from there, it should stay gone. Here's how:

Open Internet Explorer
Right click on the Top Menu
Uncheck Links
Click On favorites
Delete Links 

Now it will not come back until you once again add Links to the menu.

Q. When I tried to open an email all I get is a bunch of characters that make no sense at all, and a reference to something called MIME. Now I know what a mime is, but what does that have to do with my email?

A. MIME (Multi-purpose Internet Mail Extensions) is an extension of the Internet e-mail protocol that lets people use email to exchange different kinds of data files on the Internet: audio, video, images, application programs, and other kinds, as well as the ASCII text.

Email servers insert the MIME header at the beginning of any Web transmission. Clients use this header to select an appropriate "player" application for the type of data the header indicates. Some of these players are built into the Web client or browser while other players may need to be downloaded.

Apparently the file you downloaded was intended for use with one kind of program, and your computer either didn't have the proper program, or if the program was there, some of the needed filters needed to run the file were not available, or have been assigned to another program. It is a matter of compatibility.

It is like trying to make a telephone call using a radio. You will either have to get the sender to use a different program, or you will have to get the program he used.

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