Daddy Bob

DADDY BOB'S COMPUTER Q & A

 

October 15, 2006

Q. How do you set up a PC for sending and receive Faxes?

A. Windows XP has a fax program included with it. Open the control Panel, click on the Printer Icon, choose to view installed printers and fax. If "Fax" is listed it is already installed . If it isn't there, it is not installed.

If Windows XP came pre-installed on your computer, and you didn't get a CD containing Windows XP, the fax services should have been installed. An original Windows XP CD will be required to install the fax program if it isn't installed.

Go to Add Remove Programs in the Control Panel, and click on Add/Remove Windows Components on the left of the dialog. Check the box in front of Fax Services. and click Next. You will now be prompted to insert the original Windows XP CD. If you don't have one, then you will need to borrow one. It doesn't have to be the one that was used on your computer. Just about any Windows XP CD should work.

Once the installation has been completed, Fax will show up in the printers section, and is used just like any other printer. e.g.: From MS Word, choose to print and then choose Fax as the printer. The fax program will open and you can send it.

One important thing to remember. To send or receive a fax you will have to use the computer modem and the telephone line. You cannot send faxes with broadband connection, be it cable or DSL.

Now that all that is said and done, you will be far ahead if you intend to send or receive many faxes to just purchase an inexpensive fax machine. The computer must be on, and the fax program opened to receive faxes. This means leaving the computer on, and the phone line connected all the time, making it susceptible to lightning damage. It doesn't make much sense to expose a $400+ computer with many important files on it to any unnecessary danger when a Fax machine can be had for les than $50.

Q. Once in awhile I get a error message that says the program has performed an illegal operation and will be shut down. What does this really mean?

This is a generic way of Windows saying something went wrong with the program that was running. It could also be a problem with the operating system itself. The problem with the phrase "Illegal Operation" is that it seems to put the blame on the user. The fact is, the error was most likely caused by a bug in the program, and is certainly not the user's fault.
Common errors that produce illegal operation messages are things like something in the software program trying to divide by zero, (If you remember your middle school mathematics, you will know that  no number is divisible by zero.) It could be what is called a memory leaks where the program tries to address or write to memory in another program's or the operating system's memory space.

The most common of this type is when the software tries to overwrite your video, BIOS or other memory. If any of these happen while a program is running, the execution comes to an abrupt halt and the program usually quits. This is in an attempt to isolate the problem to the specific software and prevent a total compute crash.

This problem was much more prevalent with Windows 95, 98, and especially irritating with Windows ME, the worse operating system ever; even worse that DOS 4.0. (My opinion but agreed to by many others.) Thankfully, these errors are all but eliminated with Windows XP.

If you are still using a computer running any operating system before Windows XP, it is probably time for a new computer. And NO, I wouldn't wait for until Windows Vista is released to get one. Right now, you will probably be able to buy 2 or 3 state-of-the-art computers for what your old computer cost you 6+ years ago.

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