Daddy Bob

DADDY BOB'S COMPUTER Q & A

Questions In My Columns
Second Quarter of 2007

Date

Questions Asked

April 1, 2007

Q. In Internet Explorer 7, I would like to be able to toggle the menu on and off so that it is available when I want it, but not taking up space when I don't. Is that possible?

Q. What do I "auto-adjust" when I mean to turn the monitor off but hit the button next to it by mistake?

April 8, 2007 Q. Someone told me that if you have a failed hard drive, that you might be able to get the information off it if you first freeze it. This sounds like an old "wives tale", but is there any truth to this?
April 15, 2007

Q. Here lately every time I start the computer a window comes up that says this:

"RTHDCPL.EXE-Illegal System DLL relocation" The system DLL user 32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C: Windows/system 32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

I have no idea what this is or why it comes up. It doesn't appear to interfere with anything I'm doing on the computer so it's just annoying. Would you know what this is and how would I be able to get rid of it permanently?

Q. Ever since I installed Microsoft Office, Outlook has taken over as my default email handler. How do I set it back to Outlook Express?

April 22, 2007 Q. I am getting a popup telling me that my computer is infected with spyware. Is this really true, and should I be concerned about it?
April 29, 2007 Q. When I start up my computer, it becomes unresponsive for several minutes during which time, almost nothing is usable.What is causing this and how can I fix it?
May 6, 2007

Q. Recently while trying to clean the monitor with a tissue  it became scratched. I didn't think tissue could scratch like that, but it sure did. Is there any way I could remove those scratches, or at least make them less noticeable?

Q. When I removed a program, the uninstall process asked if I wanted to save several things. It suggested this would be a good idea so I said OK.

There are no more listings of this program remaining in the add-remove list, but when I search for it 5 or 6 files show up. One says it's in Program Files, but when I look there, I don't see it.

Q. I have Microsoft Office 2003 installed and thought that Word was supposed to open and read WordPerfect files, but it doesn't. Why not?

May 13, 2007 Q. Is the change from XP's Outlook Express to Vista's Windows Mail really anything more than a name change?
May 20, 2007 Q. Is there a way that I can keep the cookies that are useful, and prevent those that are spying?
May 27, 2007

Q. What is Java and do I need it?

Q. For some reason MS Word attachments to incoming email have the extension .eml and I have to change the .eml to .doc to read them. Is there a way to make Outlook Express read these incoming .eml attachments? 

June 3, 2007 Q. Outlook Express is taking longer and longer to open. What can be causing this?
June 10, 2007 Q. Recently, when I start up my computer I am getting a message about something called S.M.A.R.T. What is this all about?
June 17, 2007

Q. I am trying to install a program I have used before on another computer but keep getting this message. What is my problem and what is ActiveX?
=========================
SpyHunter : ActiveX component can't create object.

Q. How do you change a saved image from a bitmap to a jpeg?

Q. When I'll be out for just 1 to 3 hours, is it good to turn the monitor off to save electricity--or is so much turning on & off too much wear & tear on the device?

June 24, 2007

Q. How can  I tell what version of DirectX I have installed?

Q. What is the BIOS?

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